Privacy Policy

Last Updated: March 22, 2026

FacilityOne Pro ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

1. Information We Collect

We collect information you voluntarily provide to us when you:

• Submit a quote request or booking form on our website
• Contact us by phone, email, or through our website
• Sign up for our services or create an account

The personal information we may collect includes your name, email address, phone number, property address, and service preferences. We do not collect payment information through our website forms.

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and provide quotes
• Schedule and confirm cleaning appointments
• Send service confirmations and follow-up communications
• Improve our website and services
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We do not use your information for automated profiling or marketing purposes without your explicit consent.

3. Information Sharing

We may share your information only in the following limited circumstances:

• Service Delivery: With our cleaning staff to fulfill your service appointments
• Legal Requirements: When required by law, court order, or governmental authority
• Business Protection: To protect the rights, safety, and property of FacilityOne Pro, our customers, or others

4. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use basic browser cookies to enhance your browsing experience. These cookies do not collect personally identifiable information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, see our Cookie Policy.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of any marketing communications at any time

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: hello@facilityonepro.com
• Phone: 817-677-0577
• Address: North Richland Hills, TX